To receive gifts by 12/25, please place your order by 11:59 pm EST on 12/18 with ground shipping and by 3:00 pm EST on 12/21 with expedited shipping. Please note there may be delays with mail carriers during this busy time of year so we recommend shopping before these dates.

We accept credit and debit cards, including Visa, MasterCard, American Express, and Discover.

We're happy to update your order, whether to include a gift note, change your delivery address, add or remove an item, or cancel your order. We can only make changes before your order has shipped and, because the folks in our fulfillment center work quickly, this timeframe is a small one. If you'd like to update or cancel your order, please email support@standarddose.com.

Tier 2 and 3 members of our rewards program, The Space, receive free samples with every order! Join today to earn points every time you shop and work your way toward Tier 2 and 3 status.

When an item is listed as pre-order, it means it isn't in stock, but we expect to receive inventory soon. You can still purchase the item now, but we won't be able to ship it until after the expected in-stock date listed on its product page. If you place an order that contains both pre-order and in-stock items, rest assured we will send the in-stock items within our regular shipping timelines. You'll then receive a separate package at a later date with your pre-order items.

If you continue to receive certain items on a recurring basis (like monthly, or every two months) you likely opted into a subscription for that product. This allows you to save 10% on every order, enjoy free shipping, and receive regular deliveries on your schedule.

You can manage your subscriptions by logging into your account and selecting 'Subscriptions' from the menu items. If you don't already have an account, you can create a new one using the email address associated with your subscription.

Visit your favorite product's page, select 'Subscribe', and choose your delivery frequency. Then simply add the product to your cart and checkout as usual!

Sure! Log into your account, select 'Subscriptions' from the menu items, then click ‘Add a Product’. From there you can search for products to add to your order. If you’d like to receive a product just once without starting a subscription, make sure to select the one-time purchase option on the left. We’ll then add it to the same delivery as your subscription items!

Orders are typically processed within 2-3 business days for available products. Processing time varies for pre-order or temporarily out-of-stock items; please be sure to reference the product page for more information. Once stock becomes available, items will ship within 2-3 business days. Orders placed with 2-day shipping with be processed within 1 business day. If placed after 3 pm on Friday, the order will be fulfilled the following week.

Orders of $40 or more automatically receive free standard shipping, and Tier 3 members of The Space receive free standard shipping on all orders.

You can find tracking information by logging into your account and selecting 'Order History' from the menu items. Alternatively, you can find tracking information in your shipping confirmation email. If you can't find this email, make sure to check your spam or junk folder!

At this moment, we only ship within the United States and to Armed Forces addresses (APO and FPO).

We're sorry your order didn't arrive as expected. Please send your order number and a photo of the damaged item to support@standarddose.com. Our support team will be in touch shortly with the next steps.

Please send your order number and a photo of the incorrect item to support@standarddose.com. Our support team will be in touch with next steps.

To make shopping as sustainable as possible, every order is packaged in reusable, eco-friendly materials like recyclable cardboard boxes and biodegradable packing peanuts.

We accept returns within 30 days of original purchase unless otherwise noted on the item's product page. Please note that replacement orders are not eligible for return. All items must be returned in their original product packaging unopened, unused, and undamaged.

To start the return process, please email support@standarddose.com and request a return label. When you receive the return label, fix it to the outside of the box and drop the package off at the pre-determined carrier (don't forget to request a receipt). Once the package arrives at our warehouse, your funds (the value of the item(s) returned and any tax applied) will typically be returned to the original form of payment within 5 business days, though this may vary depending on your banking institution.

Unfortunately, sale items are not eligible for return or exchange.

In certain circumstances, and at the sole discretion of Standard Dose, opened products may be exchanged for store credit. Standard Dose monitors return activity for abuse and fraudulent behavior and reserves the right to deny returns or exchanges.

We're sorry you didn't love your gift. If the item was shipped directly to you, please send an email with your full name to support@standarddose.com. If the item wasn't shipped to your home, please send an email to support@standarddose.com and include the gift giver's full name and email address.

Sorry, shipping charges are non-refundable.

Please allow 2 weeks for your return to be processed. We'll send you an email once this is complete! Note that it may take your financial institution a little longer to reflect this transaction.

Of course! You can easily add a gift message to your order at checkout. If you've already placed an order but it hasn't shipped yet, we may still be able to include a gift message. Please email support@standarddose.com.

Digital gift cards can be purchased here and, after checkout, will be sent straight to the giftee's email address.

If your giftee hasn't received their digital gift card (and they've checked their spam or junk folder) please email support@standarddose.com with the order number and their email address so we can look into this.

Standard Dose digital gift cards do not expire.

Please email support@standarddose.com with your full name and the email address, and we will do our best to track down your gift card.

We're glad you asked! The Space is our exclusive loyalty program where you can earn points every time you shop, gain access to special promotions, and enjoy many more rewards. Plus it's 100% free to join. Click here to learn more.

You can log into your existing account or create a new one here.

Select 'Forgot Password' on the login page and check your email for the reset instructions - be sure to check your spam or junk folder! If you still need help, please email support@standarddose.com

All points earned from that item will be deducted from your account. It’s possible you could have a negative point balance in your account after the refund is processed.

Points do not expire.

While points don't expire, your Tier status in The Space will reset annually on January 1 at 12:01 am Eastern Time.

We can help with that! Please email support@standarddose.com so we can look into this.

If you're new to Standard Dose, you can use the code WELCOME10 for 10% off your very first order. To gain access to future promotions and earn points that can be redeemed for discounts, join our loyalty program, The Space!

Sorry, we can only accept one discount code per order. Discount codes can not be applied to orders containing subscriptions.

Unfortunately, loyalty points can't be redeemed for discounts during sales periods or combined with any other discount, promotion, or subscription. However, you can still keep earning loyalty points during sales periods!

To make shopping fair for everyone, sales promotions and discounts only apply to orders placed during the specified sales period. To stay in the loop on future sales, sign up for email updates!

Please reach out to the Vitruvi team directly by emailing hello@vitruvi.com with your proof of purchase, information on the issue you’re experiencing, and the serial number (located on the bottom of your device).

Please reach out to Fellow team directly. Click here and begin the claim process with Fellow.

You may browse Soma's warranty information here and file a claim with them directly.

Please reach out directly to the Dame team by emailing support@damemproducts.com and reviewing their warranty information here.

For Maude warranties, please reach out to the Maude team directly by emailing orders@getmaude.com, with a detailed description of the issue, and photos.